Terms of service

These Terms and Conditions describe how this website is used and how orders are handled in practice. They are based on how we actually run our operations, including order processing, communication, and after-sales handling. By accessing this site or placing an order, you agree to the following terms.

1. Website Use
This website is provided for standard browsing and purchasing purposes. You agree not to use it in a way that interferes with normal operation, attempts to gain unauthorized access, or violates applicable laws.

2. Product Presentation
We try to present products as accurately as possible, including descriptions and images. However, slight variations may occur due to production batches or differences in screen display.

3. Pricing and Display Errors
All prices are listed in USD. While we regularly check pricing accuracy, errors may occasionally occur. If this happens, we will contact you before proceeding with the order.

4. Order Review and Acceptance
Orders are subject to review before being processed. In certain situations—such as incomplete information or system errors—we may need to cancel or hold an order.

5. Payment Confirmation
Orders are only processed after payment has been successfully completed and verified through the selected payment method.

6. Order Changes and Cancellation
If you need to change or cancel an order, please contact us as soon as possible. Once the order has entered the shipping stage, changes may no longer be possible.

7. Shipping Timeframes
Shipping and delivery times shown on the site are estimates based on typical conditions. Delays may occur due to external factors such as weather, carrier issues, or seasonal demand.

8. Delivery Information Responsibility
Customers are responsible for entering accurate shipping details. Incorrect or incomplete information may lead to delays or delivery failure.

9. Undeliverable Shipments
If a shipment cannot be delivered due to incorrect information or refusal, additional handling or reshipping costs may apply.

10. Returns and Refunds
Returns are handled according to our Refund Policy. Please refer to that page for specific conditions, timelines, and procedures.

11. Product Usage
Products should be used as intended. We are not responsible for issues resulting from misuse, improper handling, or use outside normal conditions.

12. Limitation of Liability
To the extent permitted by law, we are not responsible for indirect or incidental damages related to the use of our website or products.

13. Website Content Ownership
All content on this website, including text, images, and layout, is either owned by us or used with permission. It should not be copied or reused without authorization.

14. Restricted Activities
Activities such as attempting to disrupt the site, scraping data, or conducting fraudulent transactions are not permitted.

15. Account Security
If you create an account, you are responsible for keeping your login details secure and for any activity under your account.

16. Third-Party Services
We rely on third-party providers for payment processing and shipping. While we select commonly used services, their operations are independent.

17. Communication
By placing an order, you agree to receive necessary communications such as order confirmations and shipping updates. These are part of the fulfillment process.

18. Updates to Terms
These Terms may be updated when needed to reflect operational or regulatory changes. The latest version will always be available on this page.

19. Legal Compliance
You agree to use this website in accordance with applicable laws and regulations.

20. Dispute Handling
If an issue arises, we encourage contacting us directly. Most matters can be resolved through communication without formal procedures.

21. Governing Law
These Terms are governed by the applicable laws of the United States, consistent with our primary market.

22. Right to Refuse Orders
We reserve the right to refuse or cancel orders if we identify unusual patterns, suspected fraud, or other risks.

23. Accuracy of Customer Information
Customers are expected to provide accurate and complete information. Orders may be delayed or canceled if the information provided is incorrect.

24. Product Availability
Inventory may change without notice. If an item becomes unavailable after purchase, we will contact you to arrange a refund or alternative.

25. Contact Information
If you have questions about these Terms, you can contact us:

Company Name: Yongkang Zhijia Industry and Trade Co., Ltd.
Address: No. 916 Keyuan Road, Dongcheng Street
Yongkang City, Jinhua, Zhejiang 321300
China
(Building 3, 1st Floor South)

Phone: +1 (925) 684-2278
Email: service@jazfitness.com
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)

These terms are written to reflect actual operations rather than abstract rules, so both sides have a clear understanding of how orders and interactions are handled.