Privacy policy

This page explains how we handle personal information in the normal course of running our website and fulfilling orders. We only collect what is necessary to complete a transaction or respond to a customer, and we keep our data practices consistent with how our business actually operates.

What Information We Collect

When you place an order or contact us, we collect the details required to process that request. This usually includes:

  • Your name
  • Shipping and billing address
  • Phone number
  • Email address
  • Payment information (handled through secure third-party payment providers)

In addition, when you browse our site, certain technical information may be collected automatically, such as your IP address, browser type, device, and basic interaction data. This helps us keep the website running properly and identify any abnormal activity.

How We Use the Information

We use your information in a limited and practical way, directly related to order fulfillment and customer support:

  • To process, pack, and ship your order
  • To send confirmation emails and tracking updates
  • To respond to questions or after-sales requests
  • To prevent fraudulent transactions or misuse
  • To maintain and improve the website’s performance

We do not use your information for unrelated or secondary purposes.

Website Security

Our website is protected by an active SSL (Secure Sockets Layer) certificate, which encrypts data during transmission. This means that any information you enter on our site is securely transmitted between your browser and our system.

Payments are processed through established third-party providers. We do not store full payment details such as complete card numbers on our own servers.

Sharing of Information

We do not sell, trade, or rent your personal information to other parties.

We also do not use your personal data for advertising or promotional purposes without your permission.

Your information is only shared when it is necessary to complete essential services, for example:

  • With shipping carriers, so your order can be delivered
  • With payment providers, so your transaction can be processed

In each case, only the required information is shared.

Cookies

We use basic cookies to support normal website functions, such as keeping items in your cart or understanding general site usage. These cookies do not store sensitive personal data. You can adjust your browser settings if you prefer to disable cookies.

Your Rights

You may contact us to request access to the personal information we hold about you, or to request corrections or deletion where appropriate. We handle such requests based on applicable requirements and practical verification.

Applicable Law

This Privacy Policy is governed by the applicable laws and regulations of the United States, which apply to how we manage and protect customer information in connection with our services.

Contact Information

If you have any questions about this policy or how your data is handled, you can contact us directly:

Company Name: Yongkang Zhijia Industry and Trade Co., Ltd.
Address: No. 916 Keyuan Road, Dongcheng Street
Yongkang City, Jinhua, Zhejiang 321300
China
(Building 3, 1st Floor South)
Phone: +1 (925) 684-2278
Email: service@jazfitness.com
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)

We keep this policy aligned with our actual operations. If there are changes to how we handle information, this page will be updated accordingly.